Jiffy lube

Jiffy Lube Long Live Your Car by Melissa LaScaleia Steve Allison has been in the automotive service industry for over thirty years. In 1994, he began his entrepreneurial ventures in Myrtle Beach with his first quick lube location in Surfside Beach. Today, he and long-time business partner Al Chance run Atlantic Coast Enterprises (ACE), which owns sixty-three Jiffy Lube Service Center locations along the East Coast.  The two are excited to break ground on their seventh location along the Grand Strand— a state of the art Jiffy Lube Multicare prototype building in Murrells Inlet, next to the Circle K. Jiffy Lube International has recognized the duo’s hard work, dedication, and business savvy with several awards over the years. Most recently they won the People Award for 2021, which honors the ways that they take care of their employees and give back to the community. “We have built an incredible team that elevates the customer experience,” Steve says. “Our customer service score ranks among the highest of all Jiffy Lubes in the country.  “We know that we are only as good as the team members that we have in each local store. So we are always looking to hire great people that will go above and beyond— men and women with great attitudes that truly understand our ‘at your service mentality.’  “And we value our employees by offering extensive training, continuing education and amazing benefits, including college tuition payment. Additionally, there are a variety of career paths they can pursue within our organization.” Over the past eight years, Jiffy Lube has transitioned the majority of their locations into Jiffy Lube Multicare stores with ASE certified mechanics who specialize in mechanical services that generally take three hours or less— services like brakes, tires, alignments, suspension work, and tune-ups.  Jiffy Lube technicians are trained to work on all makes and models of vehicles, including luxury and foreign vehicles. Going to Jiffy Lube is easier and faster than having to make an appointment at the dealership, spending half the day in a waiting room, or even having to take a loaner car until yours is ready. In addition to their new location being built in Murrells Inlet, they are also converting their Myrtle Beach and North Myrtle Beach locations into Multicare stores, adding additional bays in each location to better serve their customers. A prototype of the new Jiffy Lube location arriving in 2022 in Murrells Inlet. “We’re very excited about the expansion into Jiffy Lube Multicare,” Steve says. “In the past few years, we’ve seen the car industry shift. With supply chain challenges and new car prices increasing dramatically, we are seeing people keep their cars longer which means we are seeing people wanting to take better care of the cars they currently own. That’s what we’re here to do. We believe that if a car has 100,000 miles on it, it still has at least 100,000 miles left in it. “Some people think that because their vehicle is under warranty they don’t need to maintain it, but this isn’t so. It’s a lot easier to do preventive maintenance on a car now, so you don’t have to do a major repair later. Proper maintenance is the most inexpensive insurance you can buy.” As part of the Jiffy Lube Signature Service Oil Change, they will run a full safety inspection on your vehicle; check and top off the vital fluids; set the tires to the proper manufacturer specifications— all in about 20 minutes. The best part: you never need an appointment. They also offer a top off service, so between oil changes you can go into any location and get your vital fluids as well as your tire pressure checked and adjusted, anytime, at no charge.  At the onset of Covid, the company expanded its repertoire of offerings to include in-vehicle service. “It’s all about the customers’ choice,” Steve says. “They can wait in our comfortable lounges or stay in their vehicle while we perform the service. In the hot summer months, we provide portable air conditioning units to keep customers cool while they wait in their vehicle. These small details make a big difference to the customers.” Regardless of which way you choose to have your vehicle serviced, the Grand Strand Jiffy Lubes continue to provide fast, high quality service. “We understand that your time is valuable,” Steve says. “That’s why all our team members are trained and certified to get you back on the road in 15-20 minutes. We know having your vehicle serviced isn’t your favorite thing to do, so we try to give you your time back, without the worry and stress of vehicle maintenance. “We know people can go anywhere to get an oil change and they chose us. We simply want to show our appreciation with great service, by treating every customer’s car as if it were our mother’s car. These are the things that we are known for, and why our customers return to us each time they need their vehicles serviced. Our mission statement is to create customers for life through fast, friendly, clean and professional service.  “Nobody wants to buy another vehicle because they didn’t properly take care of the one they have, so bring it to us, and let us take care of it for you.” Jiffy Lube. Long Live Your Car! Jiffy Lube Multicare Service Centers 1551 Highway 17 North, North Myrtle Beach, SC 29582; 843-249-9944 255 Singleton Ridge Road, Conway, SC 29526; 843-347-5823 1711 Church Street, Conway, SC 29526; 843-248-9997 1952 Mr. Joe White Avenue North, Myrtle Beach, SC 29577; 843-946-7276 4565 Highway 17 Bypass, Murrells Inlet, SC 29576 – Coming Soon! Jiffy Lube Service Centers 3619 Highway 17 Bypass, Murrells Inlet, SC 29576; 843-651-9074  920 Highway 17 Business, Surfside Beach, SC 29575; 843-238-3808 Open M-F 8am- 7pm; Sa 8am-6pm; Su 9am-4pm.

Jiffy Lube prides itself on top-notch customer service and quality attention for you and your vehicle. (Photo Meganpixels Parker) Red Carpet Service For You and Your Vehicle by Melissa LaScaleia Steve Allison has been in the automotive service industry for over thirty years. Beginning on the West Coast in his native Portland, Oregon, he relocated to Myrtle Beach in 1994 to purchase his first quick lube franchise location— eventually acquiring a total of six.  In 2008, he teamed up with good friend, Al Chance, and together the two purchased multiple Jiffy Lube franchise locations in Florida and also converted their six Grand Strand Shell Rapid Lube locations into Jiffy Lubes. It took them less than five years before Jiffy Lube International recognized their dedication, hard work and customer service, naming their company as Franchisee of the Year across their network of approximately 2,000 service centers.  The Grand Strand Jiffy Lube locations that are owned and operated by the two business partners consistently deliver on that classification, taking customer service to the next level.  “We are super proud of the Franchisee of the Year award,” Steve says. “And we intend to continue to live up to the designation. We have been able to surround ourselves with an amazing team that elevates the customer experience. Our customer service score across the company continuously ranks among the highest of all the Jiffy Lubes.” As part of their Jiffy Lube Signature Service Oil Change, they will run a full safety inspection on your vehicle; check and top off the vital fluids; and set the tires to the proper manufacturer specifications— all in about 15-20 minutes. The best part: you never need an appointment.  They also offer a free top off service, so between oil changes you can go into any location and get your vital fluids as well as your tire pressure checked and adjusted. Since March and the advent of Covid, the company has changed with the times, and expanded its repertoire of offerings to include in-vehicle service, right up to the payment. That way, customers and technicians all stay safe. All Jiffy Lube Locations offer a free top off service in between oil changes. All Jiffy Lube Locations offer a free top off service in between oil changes. Previous Next “It’s all about the customers’ choice,” Steve says. “Our customers can go into our comfortable lounges, or stay in their vehicle while we perform their service. We realize that they appreciate a choice.  “For many, staying in the comfort of their vehicle is more enjoyable, fun, and makes them feel protected during the pandemic. The positive comments have been overwhelming since implementing this option. “Our customers love to be a part of the show and watch the technicians. We found that it also adds an element of trust. Even when the CDC allows people to gather openly once more, we intend to allow people the choice to stay in their vehicle.” Jiffy Lube is equipped with basements, enabling customers to pull over the open floor and have their vehicle worked on from below, making the option to remain in-vehicle even more appealing. In the rare occurrence that work requires being on a lift, the vehicle only rises a foot or so in the air; it’s very safe. For the hot summer months, the company invested in cooling units that keep customers cool in their vehicles while technicians complete the work below. They are also quiet—as this Jiffy Lube team is passionate about the small details that make a big difference. With the advent of Covid, Jiffy Lube now allows customers to remain in their vehicle for service if they so choose. Each facility is equipped with basements, enabling customers to pull over the open floor and have their vehicle worked on from below. Regardless of which way you choose to have your vehicle serviced, the Grand Strand Jiffy Lubes continue to prize fast, high quality service. “We understand that your time is valuable,” Steve says. “That’s why all our team members are trained and certified to get you back on the road in 15-20 minutes. We know having your vehicle serviced isn’t your favorite thing to do, so we try to give you your time back, without the worry and stress of vehicle maintenance.” Back in the days when gas stations were full-service, an attendant would rush out to your vehicle to serve you when you pulled in. Today, each of Steve’s Jiffy Lube locations delivers that same type of old-fashioned service.  When you pull into one of their locations, a service technician will actually jog out to your vehicle to greet you and get you taken care of right away. “I believe it’s just the right way to welcome someone to our business,” Steve says. “We believe first impressions are everything. We built our business doing things like this— nobody else does it. “Moreover, we know that we are only as good as the team members that we have in each local store. So we are always looking to hire great people that will go above and beyond— men and women with great attitudes that truly understand our “at your service mentality.”  When you come into any of our locations, our stores are clean, our technicians— their uniforms and their hands are clean, and your vehicle is clean. We care about the details.    “We know people can go anywhere to get an oil change and they chose us, and we simply want to show our appreciation with great service. These are the things that we are known for, and why our customers return to us each time they need their vehicles serviced. It’s our mission to create a customer for life and take care of the family fleet of vehicles.”  Jiffy Lube has adopted to Covid times. From start to finish, customers never have to leave the comfort of their own vehicles, including for payment. For Steve, taking care of a vehicle means prolonging its shelf-life. “We believe that if … Read more

Creating Customers For Life by Melissa LaScaleia This year, Jiffy Lube celebrates its 40th anniversary as a company that prides itself on fast oil changes delivered with excellent customer service. The president and co-owner of the six Jiffy Lube locations along the Grand Strand, Steve Allison, reflects on how he got started in the business, what his company offers, and where they’re headed next.    In the early nineties, Steve was working for a company installing computer systems in quick lubes across the country. In 1993, he came to Surfside Beach to install the point of sale system in a new Texaco Xpress Lube store. Steve had also managed quick lube locations throughout Portland, Oregon since the age of eighteen, and was able to help the new owner get started in the industry.  When that owner opened a second location in North Myrtle Beach, and offered Steve the opportunity to move to South Carolina and purchase half of the business, Steve jumped at the chance. He moved from Oregon to South Carolina in 1994. “We quickly grew to six locations along the Grand Strand, and made a deal after our fifth location, that I would purchase the other half of the business,” Steve says.  In 2008, Steve teamed up with his current business partner, Al Chance, who is a dear friend, and the current CEO of the company. Together, they decided to purchase several Jiffy Lube franchise locations in Florida. At the same time, they converted their six Grand Strand Shell Rapid Lube locations into Jiffy Lubes as well.  It took them less than five years before Jiffy Lube International recognized their hard work and customer service, designating their company as Franchisee of the Year across the network of approximately 2,000 stores.  Jiffy Lube understands that your time is valuable. That’s why the team members at all the locations along the Grand Strand are trained to have you in and served and on your way again in 20 minutes tops. And you never need an appointment. — Photo Rachel Ogg “We are super proud of the Franchisee of the Year award,” Steve says. “We have been able to surround ourselves with an amazing team that continues to elevate the customer experience. In fact, our customer service score continues to rank among the highest of all the Jiffy Lubes across the country.”  The Grand Strand Jiffy Lube locations deliver on that designation, taking customer service to the next level. As part of their Jiffy Lube Signature Service Oil Change, they will run a full safety inspection on your vehicle; check and top off all fluids; set the tires to the proper manufacturer specifications; vacuum the interior; and wash your windows— all in about 15-20 minutes. The best part: you never need an appointment.        “We understand that your time is valuable,” Steve says. “That’s why all our team members are trained and certified to get you back on the road in 15-20 minutes. We know having your car serviced isn’t your favorite thing to do, so we try to give you your time back, without the worry and stress of car maintenance.”  Jiffy Lube also offers a free top off service, so you can go into any location and get your fluids checked and topped off, as well as your tire pressure checked, anytime in between oil changes. They’ll even add more oil if needed.  Back in the days when gas stations were full-service, an attendant would rush out to your car to serve you when you pulled in. Today, each of Steve’s Jiffy Lube locations delivers that same type of old-fashioned service. When you pull into one of their locations, a service technician will actually jog out to your car to greet you and get you taken care of right away.  “We’ve built our business doing things like jogging out to cars when they pull in; nobody else does that,” Steve says. “I believe it’s just the right way to welcome someone to our business. For me, first impressions are everything.  “We know that we are only as good as the team members that we have in each local store. So we are always looking to hire great people that will go above and beyond— men and women with great attitudes that truly understand our ‘at your service mentality.’” Jiffy Lube now has Jiffy Lube Multicare stores along the Grand Strand, where ASE certified mechanics are able to perform more in-depth car maintenance services on your vehicle. — Photo Rachel Ogg If first impressions are important to Steve, last impressions are equally so. That’s why every customer receives the red-carpet treatment— in actuality. After your service, a team member will roll out a red carpet for you, giving you a chance to wipe your feet as you’re getting into your car.  “It’s also a gesture of thanks,” Steve says. “And it sets us apart. We know people can go anywhere to get an oil change and they chose us, and we simply want to show our appreciation.”  “When you come into any of our locations,” he adds, “our stores are clean, our technicians— their uniforms and their hands are clean, and your car is clean. We care about the details.     “These are the things that we are known for, and why our customers return to us each time they need their vehicles serviced. It’s our mission to create a customer for life and take care of the family fleet of vehicles.”  In keeping with that mission, Jiffy Lube does much more than oil changes. They replace filters and fluids, and offer fuel system cleaning, tire rotations, and wiper blades. They now have Jiffy Lube Multicare stores, where ASE certified mechanics perform more in-depth maintenance like brakes, tire changes, and full tune-ups.  “Nobody likes car payments, or wants to buy another car because they didn’t properly take care of the one they have,” Steve says. “So bring it to us, and let us take care of … Read more